The Member of Parliament for Ningo-Prampram Samuel N. George has taken on the National Communications Authority NCA for its lack of regulatory effectiveness.
The lawmaker says the NCA has failed to ensure that telecom operators in the country provide satisfactory service to the public.
Sam George is also worried that over the past couple of weeks, the services have been terrible, yet the NCA has not come out to say anything to Ghanaians.
In a facebook post, Sam George demands that the regulator takes steps to ensure that the telcos improves on their service delivery.
This he said is better than the interest the NCA is rather showing in punishing the citizens, in an apparent reference to the recent punitive action taken against people who have not fully registered their sim cards with their Ghana cards.
Here is the full post
The quality of call service over the past few weeks has been horrendous and leaves a lot to be desired. In any functional democracy, the regulator, in this case the National Communications Authority Ghana would have issued public statements to assuage the concerns of citizens.
They would have told us what steps they are taking to ensure that the Telecommunications Companies improve the service experience. Alas, this is Ghana! A country where the regulator is more interested in punishing the citizens than ensuring they are protected from private interest.
It is imperative that Joe Anokye and his NCA immediately outline to the Ghanaian public what remedial steps they are taking to ensure an improvement in call quality and the overall telecoms experience.
Enough of the lackadaisical behaviour! The customers deserve much better!🦁🇬🇭
cc: MTN Ghana AirtelTigo Ghana Vodafone Ghana Ghana Chamber of Telecommunications